I got pretty good service, a great speed, and you may secure an excellent financing
I just refinanced on a different mortgage and since I’d a couple of different financing – home financing and you may an effective HELOC – which have DOCFCU it had been sometime difficult exercising the logistics toward the fresh new financial on occasion
“I have been an associate for decades and you will has just refinanced my personal home loan that have DOCFCU. There had been a couple feamales in the mortgage division that helped me enormously and you will leftover me personally state of the art every step of your own means. There have been some challenging items in the act (that has been asked) and that i had particular technical dilemmas, on my stop, within the entry a few of the required papers. Cecilia grabbed committed going far above to assist myself which have those individuals affairs. One another people (Cecilia and you may Cindy) are good property to the team. Their patience and you will customer care is actually excellent, and that i would not think twice to play with DOCFCU getting my personal upcoming financial need.”
“I wish to match Octavia. Octavia try always punctual, experienced, and you will obvious responding, while you are becoming elite group and you can polite regarding possibly trying to process. We very carefully enjoyed working with the girl. I look ahead to future more providers which have DOCFCU and remain a pleasurable member.”
“We entitled DOCFCU trying to get information regarding financing. The moment Denzel replied the device, I realized however listen rather than rushing me off the mobile. He previously a willingness to aid. We said the kind out-of my personal call. Denzel told you he’d research while having straight back beside me. They took below an hour or so having your having a keen address. He previously the particular file we therefore desperately needed. My husband and i are pleased to own him!! He’s elite group, most knowledgeable and kind.”
“A great customer support by the DOCFCU cluster member! I became in the process of to buy a unique car and you may obtained priceless advice of the Jasmine, Member Solution Associate, about what might possibly be needed away from myself. She was really diligent and you may castle payday loans review top-notch. She gave me the girl head pointers but if I had most concerns. DOCFCU is very happy to own Jasmine on their group.”
Tamica try very useful, gave me some good suggestions, and you can managed the borrowed funds inside a fast and you will productive fashion, not my personal usual experience in financial institutions and you can funds
“Outstanding support service because of the DOCFCU associates Jasmine and Adrianna. These were lovely, polite, tenacious, experienced, and professional. It has been extended since i caused such as for instance exceptional customer support gurus. They worked diligently to address and rectify people and each point I had. I am so glad getting part of DOCFCU and you may understand my financial affairs are addressed from the eg a higher group.”
“I’d simply extremely elite solution off Tamica, the mortgage Manager exactly who handled my personal instance. So, thank you and you will Tamica truly. I am sure to tell which tale on my friends and loved ones.”
“Residence is Right here – Thank-you Agency away from Commerce FCU! I failed to have done it as opposed to you, and we cannot become pleased! Thanks for your own help, diligence, and work in making out house getting our house.”
“We want to share our very own like for the guidance i acquired a week ago out of Lisa Meters. She called united states on a great forged check that are cashed from all of our account and you will timely solved the problem. I wished to commend the lady advanced dedication to high customer service.”
“I am so pleased in order to Carina and you can Octavia, and so content of the its relationship and you may professionalism. They proactively hit out over help me to ascertain a solution to simply help score my HELOC cash in time for you buy the work that would have to be done in my house to be ready for us to move into. Thank-you, Evan, for leading like an effective group!”